Cancellation & Refund Policies
Refund Policy
Returns
All purchases are final sale. We do not accept returns or provide refunds or exchanges for products once an order has been placed and delivered.
As our products may be prepared or made specifically for each customer, we are unable to accept returns or exchanges based on change of mind, incorrect size selection, or personal preference.
Damaged or Defective Items
If you receive an item that is damaged or defective due to an error on our part, please contact us at poonam@taikabypoonambhagat.com as soon as possible after delivery, along with your order details and photographs of the item.
We will review the concern and, where applicable, provide an appropriate resolution at our discretion.
Sale Items
All sale and discounted items are final sale and are not eligible for return, refund, or exchange.
Made-to-Order Items
All made-to-order garments are final sale and cannot be returned, refunded, or exchanged. For garments in XL sizes and above, we do not offer returns or exchanges. If alterations are required, we will be happy to assist with alterations to the existing garment, where possible.
Shipping
As returns and exchanges are not accepted, customers are not required to send products back unless specifically requested by us in connection with a damaged or defective item.
For any questions or concerns regarding an order, please contact us at poonam@taikabypoonambhagat.com.